Reimagining outbound: Oro’s journey to scalable, multilingual growth with 8loop
Oro enables gold loans for banks, NBFCs and other lenders across markets in India like Chennai, Andhra Pradesh, Telangana, Bangalore and Pune. Outbound calling is a big part of Oro's new customer funnel. But as the business started to scale, new challenges started to emerge:
1. Inefficient growth
